customer stories

Automating complex insurance claims analysis from end to end

Clyde & Co

  • 19/20 key fields identified after 20 hours of use

  • Industry first checkbox recognition feature

  • Optimized claims process


Results Achieved Within Hours of Roll-Out


Clyde & Co deployed Luminance’s platform within 24 hours with immediate value realization. The system learned rapidly from exposure to the firm’s documents. After just 20 hours of platform use, Luminance identified 19 of 20 key fields in their claim forms, significantly expediting document review.


Industry First Innovation with Legal AI


Luminance delivered an industry-first checkbox recognition capability for Clyde & Co, automatically detecting and identifying ticked checkboxes across claim forms—a complex Computer Vision challenge. This feature was developed in two weeks.


“We were blown away by what Luminance could do. The speed at which they delivered such complex and sophisticated functionality was exceptional.”


Integrations Create End-to-End Claim Handling


Using Luminance’s public API, Clyde & Co integrated the platform across multiple applications, creating the firm’s first seamless end-to-end claim handling solution in the UK. Claims are automatically routed to Luminance for analysis, with extracted datapoints migrated to relevant teams.


AI Driving Value for the Firm and Clients


The automation reduced claims handling to a two-person legal team operation. Efficiencies were passed to clients through faster evaluations and enhanced service quality.

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Get more from your contracts

See how Luminance can help your teams negotiate smarter, surface what matters, and keep contracts moving across the enterprise. 

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Get more from your contracts

See how Luminance can help your teams negotiate smarter, surface what matters, and keep contracts moving across the enterprise. 

GET STARTED

Get more from your contracts

See how Luminance can help your teams negotiate smarter, surface what matters, and keep contracts moving across the enterprise.